GreatCall can usually allow you to retain your current cell phone or home phone number. I had to ask friends to use the text service instead to insure that I would get vital messages. The Jitterbug flip phone can be ranked as one of the best flip phones offered in the US. It has great call quality, loud speaker volume, and a very simple interface which is why the Flip earns our Editor's Choice Award for easy-to-use cell phones. I was having issues with Yahoo and Exchange Outlook (my work email) setup and syncing up real time. It replaced his old flip phone, which he was unable to hear anyone on, and which he never really learned to text on.

Based on its classic clamshell design, the Lively Flip struck me as the no-frills phone, ideal for the person simply looking to talk and send the occasional text. A man named TIM spent the time to listen to our problems. Below are some of the companies: For you to receive the free government phone, there is an eligibility criterion which the company will guide you about.

If you have any further questions or concerns, please let us know. Due to this, I have sought some of the factors you should consider before getting any jitterbug phone. I'm very satisfied with it and I recommend it to people. Reviewed in the United States on September 17, 2018. NY 10036. Our award-winning U.S.-based customer service team stands ready to assist you. The only difference with performance is that jitterbug flip phone has a lesser memory compared to the smart 2. Read honest and unbiased product reviews from our users.

But the interface changes on the Jitterbug Smart2 go further, boiling down the functions of the phone into those actions that most owners truly need. There's a problem loading this menu right now. The Jitterbug Smart is a simple smartphone designed with interactive emergency solutions for active aging adults. We are compensated from some providers on The Senior List to keep our content free. With falls being the main source of fatal injury to older adults, I think of fall detection as an essential feature of any bonafide medical alert system. Everything the Lively Flip can do, it does with aplomb. Like a traditional cellular company, GreatCall offers several different plans, each of which offer different allowances of talk time, text messages, and data. Once connected, an emergency response operator confirms your location. It's a very attractive option for seniors and special needs Receive news and offers from our other brands? However, this is caused by network technology being used. I have Jitterbug for emergencies when I'm driving and I like the fact that they have that service where I can get help if I need it. This protects your Jitterbug Smart2’s screen for $9.99. As for the Jitterbug flip, you do not get HD quality voice calls. I explained that the smartphone option was dead and the tech. Bought this phone Dec 2019. Unsubscribe easily. These include making a call, texting, taking a picture, using the Internet, accessing email, maps and connecting to the Lively response wearable by GreatCall. You will be taken to the cleaner on this product. I didn’t spend hours poring over which device I wanted to test.

Whenever I'm talking to some of my old buddies around, I always mention that I have the phone and that it's really worthwhile. The Lively Flip features large backlit buttons, and both Jitterbug devices feature voice typing, meaning you don’t even need to use your hands to type out numbers and letters. With the touch of a button, you'll immediately connect with a US-based IAED-certified agent who can dispatch help. My wife and I transferred our cellphone service to Great Call during October 2019. You don't need to install a base unit, or restrict your daily routine to stay within its coverage. Have had nothing but problems ever since. The audio is quite low; hence hearing impaired people will not find it useful. These features include 4G capabilities, improved audio quality, and they may also introduce unlimited mobile hotspot plans. Due to this, GreatCall has done a lot of work to make sure that their customer care agents respond as fast as possible for any assistance. I can not say much about the phone itself.

Amazon Prime Day deals: see all the best offers right now! Designed to be worn on a lanyard around the neck or clipped to a belt, the Lively Mobile features a single button that instantly connects to a highly trained live operator. Each of the buttons was large and backlit, ensuring that I made no mistakes with either messaging or dialing numbers. I got this phone for my 94 year-old Dad, who is extremely hard of hearing and has never used a computer or a touch screen. It has a big, bright 5.5-inch high-definition touch screen, and a simple single-list menu on the home page that provides easy access to only frequently used features, along with one-touch access to contacts and other apps. However, when we come to the smart2, the device uses a normal USB port Type-B. I need reliability. When Also before getting any Jitterbug phone from a retail store or online store, ask for a warranty and most warranties last for about two years. If you add any of the medical or human operator assistance to your plan, you will only pay $40 per month on top which is somehow similar to the Boost customer prepaid plan. Ridiculous that the phone cannot be powered on without signing up for monthly payments, and ridiculous that customer support refuses to speak to and hangs up on people asking for help. Some of the services offered by customer care entail the following: So in an overview, the customer service agents are very fast to respond, and that should not worry you. Unfortunately all efforts by myself and Tech Support (using their ability to control the phone remotely) to email the photos taken were negative. The Greatcall Tech Support is one of the best I've experienced. I want good cellphone service, not nice-nice Reps who do not follow up. If you have no bars that would indicate the phone is not able to receive the signal.

Big, bright display with large text. With health and safety packages and a great network, Both times technical help worked with me for approximately 2 hours to restore the messaging service. Great Call Inc. does not offer any financing services to its potential customers. Amie has been writing about senior care products and services for the last decade. I wanted something simpler but as as useful as my IPhone 7 and with good follow up when things didn't work as advertised. If anything were to However, there are several companies which are part of the lifeline program, and they will help you in getting a free phone easily. Its sound cannot compare to amplified cordless phones like the Panasonic KX-TGM450S.

This product SOUNDS great- giving older citizens piece of mind and their families a comfortable that they will be ok. WELL- that's a total FARCE! link. Also before getting any Jitterbug phone from a retail store or online store, ask for a warranty and most warranties last for about two years.

It shows coverage all through the midwest and yet we order, wait a few days for the arrival, charge it, try to set it up and BOOM- Nope- NO coverage in your area code fo 712- ZERO, NADA, call us back in 6-8 months and try to see if we can help you then.

Since the device was targeted to seniors, it brought about a simple and easy way for them to communicate. Jitterbug flip and smart2 are different in terms of specs. The IAED service agent will be able to do the following tasks for free: The phone plans are quite affordable since the phone is designated to seniors.You do not get any unlimited hotspot plans since the device does not have such capabilities. Performance is different on both phones. Reviewed in the United States on September 13, 2018. Reviewed in the United States on January 28, 2019. Jitterbug is simple and the buttons are bigger. Calling for help with Jitterbug Smart is as simple as pressing the 5Star button always displayed on the phone. The screen at the front is the 1.44-inch size with a resolution of 128X128 pixel display. GreatCall excels at creating and designing mobile and safety products that help give aging adults the continued freedom and independence they crave. Durability will depend on how you take care of your phone. For as low as just $2.49 per month, GreatCall provides a variety of data plans so you’re able to add the one that works best for you. FYI: For its Jitterbug phones, GreatCall does not currently offer shared or family plans, meaning each cell phone requires its own individual plan. You should also note that the customer service contact center is totally different from the IAED agents contact sector. Medical Alert Reviews, Senior Discounts and Caregiving Topics. Jitterbug Smart offers three Health & Safety Packages depending on your needs and activity level. You will receive a verification email shortly. I can't afford a second phone to fix the first phone! As the system is exclusive to Verizon, this isn’t something you can work around with another mobile provider, sadly. My opinions are my own and not related in any way to my day job. The last person in Tech Support was helpful, but the solution is for Great Calls to set up the activation and send out a replacement phone. This means that there are many retail stores whereby you can get phones at very affordable prices. Got a Jitterbug II smart phone a couple of weeks ago.

The Jitterbug Smart2 is designed to be easy to use immediately and is a very accessible smartphone for seniors and At $34.99 per month, you can have a human operator when you dial 0 who will be able to assist you in navigating through the phone. Both phones can last for decades if you maintain them appropriately. Disabling it will result in some disabled or missing features. Works on Verizon's network. However, GreatCall plans to introduce new features to suit modern people. With time, the latest models will have the latest voice call features. This way the phone’s user is able to directly contact GreatCall’s 24/7 monitoring service, 5Star Urgent Response.

The latest product to use 5Star is the Jitterbug Smart2, an affordable Android phone that has been software enhanced to make it easy for seniors to use. I am a senior citizen and I wanted to go to a smartphone so I got a Jitterbug phone. We’ve already mentioned how the phone provides a direct means of accessing the 5Star service, but that is only part of the story. I am on social security. GreatCall Jitterbug Smart health and safety packages include text and talk time, a personal operator, caregiver access to wellness information and two-way communication to trained emergency agents. My company does not sell this phone or service, though. Rank .

Companies pay us to be accredited or when you click a link, call a number or fill a form on our site.

The phone runs on Verizon’s network.

But for some people, particularly those who are wary of cutting edge technology, this could be a plus. Since 2005, GreatCall has been bridging the gap between cell phones and older adults. Please give us a call at 1 800-733-6632, between the hours of 6am and 6pm Pacific Time, if we can be of any further assistance. Then I accidentally erased a few apps trying to move them off the HOME screen, not knowing what I was doing, lol. Now with just a few taps shes able to call anyone in her contacts so much easier. Two. The second and what most people prefer is to buy the device from Amazon. Also, it is not really easy to use as advertised. The simple smartphone with a new simplified menu. FAQ. Called Great Call customer service and after very long and frustrating waits I was told that the issues we were experiencing were not uncommon and they were trying to find a solution for them, but couldn’t help solve the problems now. Best cell phone I have ever owned.

This is the phone to have.

I decided to try my hand at their website.



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